Strube Stink Bug Trap

Lousy product, and TERRIBLE customer service attitude!
We bought this product last season (the bugs were driving us crazy!!!), and three weeks after installation, the trap only held half a dozen dead stinkies- and a couple of these had only landed there because I'd gotten annoyed and flicked them unto the glue pad from where they were crawling a few inches away, totally oblivious to the trap's enticements. I emailed Mr. Strube asking for a refund, and what I got instead was a lengthy diatribe, apparently written over a couple of hours in the middle of the night. He immediately accused me of insulting him, and then went into a long lecture about how I must be using the trap wrong and it was all my fault. I wrote back pointing out that I hadn't asked for a lecture, I'd asked for a refund. I also commented that as a small business owner myself, I'd always taken the attitude that no matter what, the customer is always right. After a couple of weeks of silence, I got the following response (and these are direct quotes): "We guarantee our trap to work and you openly admitted it caught 4 bugs thus making our guarantee fulfilled... So NO REFUND for you. You admitted the trap caught bugs which is what its guaranteed to do. How you used it I or nobody else will ever know because when I offered my help you could only reply with ignorance. The customer is not always right..." What more can I say?

stink bug light trap
I am thankful with this product because it helped me a lot in eliminating unwanted Stink Bug and simply looked like it’s just a simple decoration but actually it’s a Stink Bug Trap. I am so pleased with this and I kept buying its cartridge and the bulb. Thank you so much!